Hotel City Inn - Basel

the location was convenient being on business, as it was close to the Swiss train station / airport bus / tram station. The hotel is split into 2 - the Euler (more up market) and the renovated City Inn (more basic - but clean and comfortable).

Some of the rooms can be on the compact size.

Good position and great location. Good value for staying in basel .

Expensive parking

Location was fantastic and the free transport card was great..The Number 50 bus to the airport was opp the Hotel near the station and we used our free transport card.This saved us 50 swiss francs if we had gone by Taxi.Easy to travel around City.

We did not like the long walk to our rooms and the stairs.Lift under renovation.Also shower gell container in shower empty..Free internet in rooms did not work.we Booked 2 rooms one for our friends and expected to be close to each other not 2 floors apart.

Wonderfully helpfull staff. Free WiFi. Free City-wide Tram & Bus pass. Room small but very comfortable & high-spec with Multi-lingual tv, Air- con & great shower. Quick breakfast (Coffee, croissant & Juice) very good value at SFr8 compared to prices elsewhere (SFr 6.40 for coffee)

Room & full breakfast expensive (but then everything in Switzerland is). Very small room - difficult to fit a cat in let alone swing one. I wish Booked.net had made it clear that entry to the hotel rooms & reception were actually via Hotel Euler.

Although the morning/afternoon staff at the front proved to be very helpful, the evening/late night staff at the front was borderline rude when we requested extra towels and didn't get me a toothpaste when I came down to request one.

They had upgraded us to a suite, the room was very spacious, especially the bathroom is so big with dual basins! Service was Excellent too. They gave us a city mobility pass for taking public transport which can be use to go to the airport!!! Value for money for sure!

Staff were helpful and friendly... room was fresh and clean!

The collection of stairs and lack of elevators... were found it a bit confusing and although it was fine for us to go up and down, I would not have liked to have been anyone with mobility issues.

Proximity to train station was great. Decor in room was modern and clean.

Slightly confusing situation with the Hotel Euler and City Inn being the same place but different hotels; a bit odd. Difficult to find the rooms as you have to go through several corridors that feel like service corridors and up several staircases; all a bit weird!

Great location next to railway station of Basel. A lot of connections readily available for public transportation. Good value for money, considering the cost of living in Basel Swiss.

This hotel is part of the Hotel Euler, where you check in. You then go thru a maze to get to the back part of the hotel, the lift takes you one floor then you have to carry your luggage up the stairs to your room. The room is very clean and comfortable. But had to be the smallest room we stayed in, has a safe and very nice linens on the bed. The bathroom is very clean and modern but probably the smallest I have ever been in. We stayed only one night which suited us just perfect for the price, right across from the train station.

No fridge.

The hotel is stituated very near from the Basel SBB station, about 100m from the station. To check in, we must visit to the counter in Hotel Euler. The room is not so large but quite comfortable, with fine bed, shower, security box and so on.

Good value for money compared other central Basel hotels. 100m from main railway station - easy to arrive from the airport and easy to catch early train without need for taxis/buses/trams. Free wifi.

Very central location, just opposite the main central station. Rooms are small, but clean and comfortable when you travel alone for business. With 2 you must be sure to know each other well... Best showers I have ever had in my hotel-career; fire-hose kind of stream of hot water, the best after a day of traveling. For CH the hotel offers good value for money.

Rooms underneath the room can get hot despite airco. Quite unfriendly staff during check in. Check in runs through the desk of another, somewhat more posh hotel. No family rooms or rooms with interconnecting doors available.

no lift - i had to navigate winding staircases and corridors to the fifth floor - resembles a poorly renovated house, not a hotel - tiny room - overpriced

The friendly staff

TV was not working. Internet instructions were with wrong wi-fi name. The hotel should have offered a discount or reduction after finding these problems. But they did not. I paid for all the services but was left running to Starbucks for internet access.