would stay here again without hesitation.

Room was of adequate size with air conditioning, and a cozy private bathroom. TV had cable channels. The complimentary snack plate on Christmas was a nice touch. Early check-in was appreciated. Staff were super helpful and friendly. Close to the train station, making it easy to explore Basel.

included Basel Card, proximity to Basel SBB, unique and quirky layout

No elevator service to all floors creates unnecessary hassle!!! The confusing maze-like navigation can lead to frustration. Room sizes were often misleading and sometimes tiny, not matching the online descriptions!!!

Here’s what worked – and what didn’t

The staff were incredibly professional and friendly, allowing late checkout at no charge! ! The free tram passes were a fantastic perk, ensuring easy access to explore the city.

Be prepared for the maze-like layout. navigating the hallways can be confusing. The absence of an elevator is a major hassle, especially for those with heavy luggage.

conveniently situated for transport connections.

excellent breakfast, clean bathroom

slight difficulty finding hotel

Conveniently located just steps away from the train station, the hotel offers air conditioning which was great for a restful night. The staff were incredibly helpful, providing everything I needed to navigate Basel easily. However, my room was quite small and the decor felt dated.

I stayed in a Small Single Room for a night, and it surprised me. The room was nicer than I expected! The bathroom was superb, really clean and spacious with a great shower—definitely one of the best showers I've experienced in a hotel. The location was just a quick walk from the train station and even closer to the city center. Super convenient! I loved getting the free Basel card, too, for transport. Only downside was that the room was small, but for a quick stay, it worked well.

We had a pleasant stay with our kids and two dogs. The hotel's proximity to the train station made it super convenient for exploring. We especially enjoyed a visit to the nearby children's zoo, which offers a safe space for kids to interact with animals.

My wife says that the lack of an air conditioner made our room quite uncomfortable during the night.

This place was a perfect match for a weekend excursion in Basel with definitely value for money. The bed in my room was enormous and very comfortable, making it easy to relax after a day of exploring. Make sure to ask for a quieter room if you're sensitive to noise.

Had a great time with friends! The staff were super friendly and provided us with free travel cards, which made exploring easy. The room was spacious and very comfortable. We enjoyed visiting the children’s zoo and took in the stunning views from the breakfast area on the 8th floor.

I had an amazing stay at city inn during my family holiday! The place was conveniently located just minutes from the train station The staff were super friendly and even provided us with a free tram pass for our adventures.

the shower pressure was quite low.

Free Wi-Fi worked well, and the air conditioning was a relief. Thin walls made sleep difficult.

The stay offered convenient access to public transport and a lovely air-conditioned room with ample lighting and storage. However, the layout was confusing and the walls poorly insulated, allowing noise from corridors and housekeeping to disrupt sleep. Unfortunately, the amenities were limited, with a lack of sufficient sockets and outdated decor detracting from the overall experience.

I had a great time with friends! The location is perfect, just a short walk from the tram station. We loved exploring the children’s zoo and enjoyed the fantastic views from the breakfast area. The staff were friendly and provided free travel cards, which made our city adventures easier.

However, finding the hotel was a bit tricky as there weren't clear signs outside.

Spotlessly clean and genuinely attentive service with an ideal location just steps from the tram and train stations.